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Versa 4 messages wont vibrate

‎03-11-2025 07:53 - last edited yesterday by Fitbit Moderator

‎03-11-2025 07:53 - last edited yesterday by Fitbit Moderator

I moved from an iPhone SE to an iPhone 11.  Beforehand everything worked fine. Now messages to the iPhone do not vibrate watch.  Notifications from other apps vibrate watch.  I have compared everything on iPhone SE to iPhone 11 and everything is the same.  I have tried all suggestions I found here. nothing. I shutdown watch and restarted. Nothing Deleted Fitbit app and reinstalled it. Nothing. Turned bluetooth off and on. Nothing. Have forgotten this device in bluetooth and synced again through Fitbit app. Nothing. Only 1 device signed into my Fitbit account.  the main reason I ever got my Fitbit was to have messages vibrate watch so I wouldn't miss any messages. Please help.  

Moderator Edit: Clarified subject

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‎03-11-2025 08:17

‎03-11-2025 08:17

I figured it out.  In my messages app on iPhone I have it set so it notifies me that there is a message but it does not show any part of the message until I go into the message .  I had settings, messages, notifications, show previews set to never.  This is what kept the message from vibrating the Versa. I changed it from Never to When Unlocked. All fine now after days losing my mind. 

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yesterday

In response to MTCC

yesterday

Hi there, @MTCC. Welcome to the Fitbit Community Forums. I'm glad to hear that you managed to solve the issue with your Versa 4. Thank you so much for sharing the steps that worked for you, I'm sure the information you shared will be of so much help to others. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


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