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Versa Bluetooth issues

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‎10-08-2018 17:52 - last edited on ‎10-10-2018 07:48 by Moderator Alum

‎10-08-2018 17:52 - last edited on ‎10-10-2018 07:48 by Moderator Alum

My phone's Bluetooth cant find my Versa.

 

 

Moderator edit: subject for clarity

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‎10-10-2018 07:49

‎10-10-2018 07:49

A warm welcome to the Community @Marimb and @NellyG thanks for stopping by.

 

Could you please be more specific about the issue you are experiencing with your Versa? What are you trying to do? Have you checked if your phone is in our list of compatible mobile devices?

 

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

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4 REPLIES 4

‎10-09-2018 00:15

‎10-09-2018 00:15

What phone are you using?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-10-2018 07:49

‎10-10-2018 07:49

A warm welcome to the Community @Marimb and @NellyG thanks for stopping by.

 

Could you please be more specific about the issue you are experiencing with your Versa? What are you trying to do? Have you checked if your phone is in our list of compatible mobile devices?

 

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎12-19-2018 17:17

In response to AlejandraFitbit

‎12-19-2018 17:17

My phone is a Galaxy S9+ and it is compatible.

My phone bluetooth works perfectly.

 

My versa stopped syncing with the fitbid app after the lasted firmware update got released. The update is not going though

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‎12-10-2019 16:38 - edited ‎12-10-2019 18:38

In response to Marimb

‎12-10-2019 16:38 - edited ‎12-10-2019 18:38

I am facing similar problem yesterday.  I have a versa for about a year now and never encountered this issue. My Phone model is Samsung Galaxy 8. I have no problem until yesterday. 

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