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Versa Bluetooth not working

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‎12-07-2020 06:01 - last edited on ‎12-17-2020 14:23 by

‎12-07-2020 06:01 - last edited on ‎12-17-2020 14:23 by

My bluetooth does not pair up and not sync. trying to do Factory Reset and did not work, please help

 

Any Suggestions?

 

 

Moderator edit: subject for clarity 

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‎12-07-2020 08:05

‎12-07-2020 08:05

Hi @CarameliPod what is not working with your tracker and the Fitbit app. 

A factory reset at best will only add more problems. 

 

You say that the Bluetooth is not working. Do you get any error messages? 

A user will not be able to pair the tracker through the phones Bluetooth. 

 

So I'm back to asking, what is the reason that you felt the need to go into your phones Bluetooth. 

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