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Versa Charging Cradle not working?

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‎08-13-2018 19:38

‎08-13-2018 19:38

My charging cradle is not working. I’m not sure what to do. I’ve moved outlets but it’s the cradle causing the issue. 

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3 REPLIES 3

‎08-13-2018 22:52

‎08-13-2018 22:52

Helo @emilee99

Try it in your computer USB port, Try a few different  chargers. 

Contact Fitbit below if you need further assistance. 

https://help.fitbit.com/?cu=1

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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‎09-20-2018 12:48

‎09-20-2018 12:48

Mine also isn’t working . I am using my daughters for now but need to get mine replaced 

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‎09-20-2018 13:01

In response to DAK2

‎09-20-2018 13:01

Send a message to Fitbit, they will send you a new one for free. 
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