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Versa Connected, but not synching

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‎11-29-2018 07:20

‎11-29-2018 07:20

Versa is stating it's connected to my iPhone, however, the last successful sych was 11/27 at 9:42PM.  How do I correct this?  I have tried the following: turned bluetooth off and on while app is closed, restarted phone, reset the Versa and tried using a different iPhone to synch to with no success.  Is the next step to remove and add the device to my account?

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‎11-29-2018 08:23

‎11-29-2018 08:23

Mine is the same, it says it’s connected but will not sync. Seems to happen on a regular basis which is very annoying. Normally if I shut down the versa and power it up again it works but firstly I shouldn’t have to keep doing that and secondly it hasn’t worked this time!! 

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‎11-29-2018 08:31

In response to Zazoozaza16

‎11-29-2018 08:31

Mine is not syncing either.  Such a pain.

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