Versa will not turn on

[Tinker1981]

I tried a reset on my versa as it was not syncing at all. it has turned off and will not turn back on, it was fully charged before I attempted the reset. Buttons are all unresponsive... not sure what to do

[NellyG]

Try a factory reset. If that doesnt get it going again you will need to contact Support (link in my signature)

FACTORY RESET USING BUTTONS
On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time, or otherwise don't follow the procedure precisely, the Fitbit logo reappears quickly and boots without factory reset.

If the device turns on, please go back to the Fitbit app and setup your device back to your account with these steps. Make sure your watch is plugged into a wall plug or a computer, next to the router and that there are no other trackers or devices with Bluetooth on nearby when setting up.  Please log into your account, go to account on the upper right corner, there look for "setup a device" and tap on it. Follow the instructions on the screen and let the watch charge for 2 hours.

[Tinker1981]

Now I am getting a Data not cleared Sync and Try again.. can't sync it as I uninstalled the app so can't sync it.. not what? I tried the reboot again and same sign again

[Tinker1981]

Did it again, felt the vibrate and then like you said wait and the fit bit will auto start... well nope, got the same sign as before help please