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Versa Fitbit not Syncing

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‎07-22-2018 05:52

‎07-22-2018 05:52

Hi, I bought my Fit bit Versa yesterday and it synced to my phone just fine during set up. However, it hasnt synced again since then. I cant see my sleep or the steps I walked yesterday. Is there something I can do to make it sync? I've already tried refreshing the sync button but it just keeps circling endlessly. Otherwise it has a pink button with a white exclamation. I have the app set to 'all-day' sync. 

 

Any help would be appreciated. ~ Thanks.

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‎07-22-2018 07:02

‎07-22-2018 07:02

That sounds a bit odd. What phone are you using?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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