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Clock faces NOT installing

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I made the mistake of changing my clock face. Found several I liked but the clock either only showed a white screen or some of the icons (calories, heart, etc) but no numbers or time. Just the icon where the activity tracker would be at. 

 

Anyone else? 

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6 REPLIES 6

Here's an example of one that won't work.Here's an example of one that won't work.

 

 

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Hello @HoodieQueen7

Here is the manual that will walk you through. 

manual

Also, see what clock faces some users are using:

Show me your (clock) face

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ALAN | VAN,B.C. Canada Community Council Member

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Thanks, but im.not sure how this will help. I cant troubleshoot an app for the versa I didnt create. Not all of the clock faces are doing this. Just seems to be the ones I like. 

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I just purchased mine yesterday. I tried a clockface which didn't install. I now only have a clock face error message. I even tried everything on and off multiple times, removed all other Bluetooth items. Reinstalled Fitbit app and reinstalled the watch. Still a face error message.

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@Gunnerin

Go up to the #3 message and click on the manual link. This will show you how to add and delete a clock face. 

 

 

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ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


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@HoodieQueen7 wrote:

Thanks, but im.not sure how this will help. I cant troubleshoot an app for the versa I didnt create. Not all of the clock faces are doing this. Just seems to be the ones I like. 


@HoodieQueen7

I thought my suggestions would help you add and delete clock faces. I don't know how to write code, so I can't help you go into app and change what the delevopers already set up. 

I know one guy on here that can write code if you want him to write you a program on a specific clock design. 

 Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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