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Versa Freezing & Display Issue

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‎08-02-2022 14:59 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

‎08-02-2022 14:59 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

I bought my Versa 3 in March 2021. Recently I’ve noticed that its not syncing with my phone more often and has the phone symbol displayed on it. I’ve also noticed recently that it’s not saving some of my activities. Today it completely froze but had a strange clock face which I didn’t select. After a while it went back to normal and has been fine since. I charge it up for around 30 minutes each day. 

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‎08-02-2022 20:03

‎08-02-2022 20:03

Hi @With_A_Zed  - your watch can appear frozen if you accidentally enable Always On and disable wrist wake.

 

To check swipe the watch face to the right to get to Quick Settings and there you will find the icons.

 

If you are having syncing issues try logout of the Fitbit App and restarting both watch and phone.

Author | ch, passion for improvement.

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