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Versa GPS information inaccurate

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‎09-12-2018 05:20 - last edited on ‎09-13-2018 04:33 by Moderator Alum

‎09-12-2018 05:20 - last edited on ‎09-13-2018 04:33 by Moderator Alum

I run with my phone everyday with connected GPS on the same track but every time it shows different stats which is kind of disappointing and frustrating when you have invested this much and trusted Fitbit for fitness tracking. I hope this can be fixed otherwise I would lose my trust in the brand.

 

 

Moderator edit: subject for clarity

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‎09-13-2018 04:34 - last edited on ‎09-10-2025 17:32 by Fitbit Moderator

‎09-13-2018 04:34 - last edited on ‎09-10-2025 17:32 by Fitbit Moderator

Hey @RaviDubey, welcome to the Community.

If you haven't checked if your phone is a compatible mobile device, I recommend checking that here. Now about the GPS, I recommend checking the help articles Why isn't GPS working on my Fitbit device? and How accurate is GPS? and follow the instructions in both.

Let me know how it goes. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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