Versa HR abnormally elevated

[awinter76]

I just purchased a Versa 1 week ago "upgrading" from the Charge 2 which I had good success with, I wanted the ability to upload music.  After upgrading to the new device, my HR is reading crazy high.  It will ready 129+ when I'm sitting at rest, then when I'm working out, it says I'm not getting into the "zones".  I just did a manual check and got a reading of 76 and my tracker had me at 129.  I know that these devices are never 100% accurate, but I use it as a guide and especially find my resting HR and activity HR useful information.  This new tracker now has my HR fitness at poor to fair which is much lower than my previous tracker.  I'm not in love with this and wondering if I should return it, but I still really like the idea of the music...  Thoughts?  Is this just true of the Versa that HR isn't accurate?

[Marrrmaduke]

@awinter76 can you .please post some screenshots of your daily heartrate recordings (from Fitbit mobile app)? Also, just in case, please reboot your Versa several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes.