09-23-2020 18:01
09-23-2020 18:01
For the past 2 days my Versa Lite started losing its connection to the GPS. It will not track the route I run or show the miles I run. I'm getting quite irritated with it and would appreciate help with this issue.
I need advice. I've already tried restarting the Versa Lite restarting my phone, and uninstalling the Versa Lite from my phone and reinstalling it.
09-24-2020 11:57
09-24-2020 11:57
Did you just take a mobile device app update?
On some mobile platforms/app version combinations there have been cases where a GPS connection cannot be established or maintained if the mobile app is either in the background or the phone's screen is locked.
Try initiating a connection with the mobile app in the foreground. If it connects, lock the screen and see if the connection is lost within 10 seconds.
A couple months ago I was experiencing the 10-second drop and when I brought the app to the foreground it reconnected within 5 seconds. I could consistently get those 10/5 second combinations. I had to keep the app in the foreground with an unlocked screen. A bit of a pain until it was fixed and then it was a pain when it came back in the next release, to be fixed again.
I haven't checked my Versa 2 / iOS app version 3.30 combination yet. The issue may have come back without me noticing it.
Good luck and welcome to the boards.