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Versa Lite No Longee Syncing!

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‎07-01-2019 19:16

‎07-01-2019 19:16

Please help.  As of June 29th my Versa Lite is no longer syncing to the app.  Why is this happening?  I had the same issue with my Ionic and ended up getting a Versa a little over a month or so again.  I've tried the steps in the help article and still no luck.Screenshot_20190701-205410_Fitbit.jpg

 

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‎07-01-2019 21:54

‎07-01-2019 21:54

Hi @Sarahann90 What phone are you using? Is it on the  Supported Devices List? Have you tried all the suggestions in THIS Help Article?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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