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Versa Lite Not Syncing

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‎12-08-2021 11:25

‎12-08-2021 11:25

About 2 hours ago my Fitbit stopped syncing to my phone. Bluetooth is on, I have restarted and there is no update currently available. Is there currently a problem with the Android app? 

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4 REPLIES 4

‎12-08-2021 12:10

‎12-08-2021 12:10

Hi @ARob92065  running Android 9 myself and things are working as usual. I'm in the USA, if that might make a difference. You try rebooting your phone?

Stepping in the U.S.A. since September 2013. Android 14

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‎12-08-2021 12:19 - last edited on ‎02-21-2026 08:04 by Fitbit Moderator

In response to Odyssey13

‎12-08-2021 12:19 - last edited on ‎02-21-2026 08:04 by Fitbit Moderator

Thanks for getting back to us and for letting us know that your Versa Lite stopped syncing with your phone @ARob92065. Thank you for your comments and advise @Odyssey13. 

Please try steps of help article: Why won't my Fitbit device sync?

Keep on visting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎12-09-2021 08:32

In response to AndreaFitbit

‎12-09-2021 08:32

Tried it all, it's syncing after the fitbit app update for android. However; still not getting text notifications. 

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‎12-09-2021 08:50 - last edited on ‎02-21-2026 08:04 by Fitbit Moderator

In response to ARob92065

‎12-09-2021 08:50 - last edited on ‎02-21-2026 08:04 by Fitbit Moderator

Thanks for following advised troubleshooting steps @ARob92065 and I'm glad that your Versa Lite is syncing now.

To get text notifications check: How do I get notifications from my phone on my Fitbit device?

Have a nice day. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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