12-08-2021 11:25
12-08-2021 11:25
About 2 hours ago my Fitbit stopped syncing to my phone. Bluetooth is on, I have restarted and there is no update currently available. Is there currently a problem with the Android app?
Best Answer12-08-2021 12:10
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12-08-2021 12:10
Hi @ARob92065 running Android 9 myself and things are working as usual. I'm in the USA, if that might make a difference. You try rebooting your phone?
Best Answer12-08-2021 12:19
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-08-2021 12:19
Thanks for getting back to us and for letting us know that your Versa Lite stopped syncing with your phone @ARob92065. Thank you for your comments and advise @Odyssey13.
Please try steps of help article: Why won't my Fitbit device sync?
Keep on visting the forums.
12-09-2021 08:32
12-09-2021 08:32
Tried it all, it's syncing after the fitbit app update for android. However; still not getting text notifications.
Best Answer12-09-2021 08:50 - edited 12-09-2021 12:40
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-09-2021 08:50 - edited 12-09-2021 12:40
Thanks for following advised troubleshooting steps @ARob92065 and I'm glad that your Versa Lite is syncing now.
To get text notifications check: How do I get notifications from my phone on my Fitbit device?
Have a nice day.