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Versa Lite Screen Popped Out

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This is my 2nd fitbit. The first was the versa and it ended up with condensation in it somehow and it was replaced, which I appreciated. Later the screen popped out and I have no idea how it happened. I thought I did something unknowingly and once I saw that the screen couldn't just be placed by in and there was no life in it, I threw it away. I purchased the versa lite because it was lower in cost. I have had it for a while... maybe 2 years. I was at the airport waiting and checking my steps and it was fine. I sat down and noticed the screen out! I did nothing as I have noticed other people have stated. The only thing I haven't read is how this happens! I never buying another watch from this company because I don't understand how this happened. I wasn't in a heated area, I didn't hit anything or anything else that would cause this to happen. I was walking...

 

Moderator Edit: Clarified subject

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Hi there @Kandice1226, it's great to see you around in the Community.

I'm sorry to hear about your experience and appreciate the comments.

I'd recommend you contact Support Team for more information.

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