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Versa Lite Synching Issues

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‎05-14-2020 04:15

‎05-14-2020 04:15

Has anyone else have problems with your Versa Lite not synching, causing it to lose time? I’ve resetted it, deleted the app and reinstalled, remove the watch from the app and reinstalled it. I have done everything and it still does not synch correctly. It is only 6 months old. I shouldn’t be having this issue. Please help. 

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10 REPLIES 10

‎05-15-2020 04:16

‎05-15-2020 04:16

Yes all of this! Noticed it a few days ago and it’s gotten progressively worse and now won’t sync at all as my phone just isn’t recognising it! So annoying! 

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‎05-15-2020 05:29

‎05-15-2020 05:29

Yes, I'm having this problem too.  My Versa Lite is 5 months old and it started two days ago. 

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‎05-15-2020 06:37

‎05-15-2020 06:37

I previously posted about this problem maybe a month ago. Have heard from at least 10 others having the same problem. Have continued to watch the board for an answer from Fitbit with none to be found.  I have a friend who switched to Apple and gave me her charge 2 and another kind a Fitbit. Only the charge 2 is syncing.

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‎05-15-2020 11:47

In response to katatpeace

‎05-15-2020 11:47

Both phone and computer bluetooth can't find device. It did sync this
morning for a short tinme as I show 6619 steps. Watch now shows 33055 but
steps don't show up anywhere else.
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‎05-15-2020 17:56

In response to Richiesgal

‎05-15-2020 17:56

That is when mine started as well and like you said it’s progressively getting worse. My phone won’t even recognize the Fitbit. 

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‎05-15-2020 18:45

In response to Pssouth

‎05-15-2020 18:45

I uninstalled Fitbit from my phone and downloaded it again. It worked
until 3:45 and then stopped
working.
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0 Votes

‎08-25-2020 08:56

‎08-25-2020 08:56

has anyone provided a resolution for this?

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0 Votes

‎08-25-2020 09:11

In response to GiaJanisse

‎08-25-2020 09:11

I haven't seen one.
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‎08-25-2020 10:30

‎08-25-2020 10:30

This has plagued my phone for a month and now it doesn’t even seem to see it on Bluetooth. It’s exactly a year old. I guess I should have gone with the Apple phone. Very disappointed with this.

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‎10-13-2020 23:23

‎10-13-2020 23:23

MY versa lite is not even showing as a bluetooth device on my phone. Seems to have gotten worse after the last firmware update. And since I can't synch I have no idea how this issue will be fixed even if Fitbit provides a pathc. I'm ready to toss my fitbit. No good to me if the watch does not show an accurate time or synch to the app.

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