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Versa Lite has no Bluetooth connection

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‎11-24-2019 15:00 - last edited on ‎11-26-2019 04:50 by Fitbit Moderator

‎11-24-2019 15:00 - last edited on ‎11-26-2019 04:50 by Fitbit Moderator

My versa Lite was not syncing with my iPhone SE. I turned off Bluetooth and removed any devices connected and turned back on. Nothing. I factory reset the watch, deleted and readded the app and tried to setup as new device. Nothing. I tried on an Android device and still the app can't find the watch.

 

 

Moderator edit: format

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‎11-26-2019 04:48

‎11-26-2019 04:48

@Suelil, welcome to our Fitbit Community! I'm also sorry to hear about the late response. However, regarding the syncing issues that you are experiencing with your Fitbit Versa.

 

I'd like you to try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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