help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite inaccurate steps tracking

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-13-2021 14:47 - last edited on ‎05-13-2021 15:13 by Fitbit Moderator

‎05-13-2021 14:47 - last edited on ‎05-13-2021 15:13 by Fitbit Moderator

Hi I have been walking the same 5.6 miles each day which is about 11,400 steps..the last 3 days it is only showing about 9,100..what can I do to fix it? I know I’m still getting enough exercise but it messes with my head..thanks

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-13-2021 15:12 - last edited on ‎02-11-2025 10:39 by Fitbit Moderator

‎05-13-2021 15:12 - last edited on ‎02-11-2025 10:39 by Fitbit Moderator

@red9416 Welcome to our Fitbit Community. I totally understand how you feel about the steps accuracy issue that your Versa Lite has experienced.

Please restart your Versa Lite as described in this help article. After this, check out this help page, which explains more information about the accuracy of your Fitbit device.

Finally, monitor your watch and see if it provides more accurate stats.

Hope this helps.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer