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Versa Lite is showing one solid red light on back

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‎02-26-2020 20:09 - last edited on ‎02-29-2020 06:45 by Fitbit Moderator

‎02-26-2020 20:09 - last edited on ‎02-29-2020 06:45 by Fitbit Moderator

One single solid red light on back of my Fitbit even when fully charged. Battery dies super quick.

 

 

Moderator edit: format

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5 REPLIES 5

‎02-29-2020 06:44

‎02-29-2020 06:44

@sharnette326, I'm sorry for the late response. However, let me welcome you to our Fitbit Community.

 

Regarding the red light and the battery draining issues that your Versa Lite is experiencing, I was able to get in touch with our Support team and was told that they assist you via phone. Also, they sent you an email with some instructions.

 

In case the issue persists, reply to their email and they'll be happy to follow up and assist you accordingly.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎04-23-2020 13:55

In response to JuanJoFitbit

‎04-23-2020 13:55

My Versa Lite just started doing the same thing. How do I fix it? 

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‎07-20-2020 10:00

In response to Chrisidyer

‎07-20-2020 10:00

Hi @Chrisidyer, thank you for joining our Fitbit Community! Regarding the red light that your Versa Lite showed, I was able to get in touch with our Support team and was told that they assisted you via chat.

 

In case the issue persists, please contact them with the reference number they provided and they'll be happy to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎09-16-2020 20:14

In response to JuanJoFitbit

‎09-16-2020 20:14

My Fitbit just started doing the same thing. How do I get help to fix it?

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‎02-12-2022 12:34

In response to JuanJoFitbit

‎02-12-2022 12:34

I am having this same issue. Please advise on how to fix. 

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