07-29-2020
00:18
- last edited on
08-03-2020
05:15
by
JuanJoFitbit
07-29-2020
00:18
- last edited on
08-03-2020
05:15
by
JuanJoFitbit
Few days already i don't get any kind of notifications. I've tried everything like log out from app, uninstall fitbit app, factroy reset. If i pull down apps screen it is said that syncing but still nothing. If i send test call then watch is vibrating but my own notification is not coming throuh. And if i open notification menu then it in red note that i have to restat my phone (i have done it like a hundred times already). Really mad already!
Moderator edit: updated subject for clarity
08-03-2020 05:14
08-03-2020 05:14
Hi @Marjaaga, it's great to see you in our Fitbit Community! I'd like to follow up and help you with your Versa Lite since it won't receive notifications. By the way, thank you for troubleshooting this issue before contacting our forums.
Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. After this, monitor your watch for the next 24 hours and see if the issue gets fixed.
Keep me posted on the outcome.
08-09-2020 12:18
08-09-2020 12:18
After your letter i did all the operations again. Nothing happened. But maybe 4 days ago it start working properly. Every call and message came through and it worked like that maybe 1 or 2 days. But now is the same situation and same note. Notification service not running and restart your phone. Really mad already because i cant use my watch as it should be used. Please fix this situation asap!