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Versa Lite not responding

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‎05-15-2020 05:38 - last edited on ‎07-16-2021 16:49 by Moderator Alum

‎05-15-2020 05:38 - last edited on ‎07-16-2021 16:49 by Moderator Alum

Versa lite not working after factory reset 

 

 

 


Moderator edit: subject updated for clarity

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‎05-28-2020 05:22

‎05-28-2020 05:22

Hi @Bonnerrees, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa Lite since it stopped working. By the way, thank you for trying a factory reset before contacting our forums.

 

In order to avoid any confusion on my end, let me know more details about the issue. Did your watch stop turning on? Did it stop syncing your data or did it stop charging? Also, let me know how the factory reset was performed?

 

Looking forward to your response.

JuanJo | Community Moderator

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