12-16-2019
06:55
- last edited on
12-17-2019
11:50
by
RicardoFitbit
12-16-2019
06:55
- last edited on
12-17-2019
11:50
by
RicardoFitbit
Your software broke it, you take it back.
Moderator edit: Subject for clarity
Best Answer
12-17-2019
11:50
- last edited on
08-16-2025
15:41
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-17-2019
11:50
- last edited on
08-16-2025
15:41
by
MarreFitbit
Hi @KellyandPeanut, It's nice to see you again participating here in the Community Forums, welcome back!
Thanks for taking the time to share your thoughts and personal experience with your device. Since our Support team is already providing you assistance, I recommend you to keep an eye to your email inbox for any update from them. We are always striving to improve the Fitbit experience, thanks for your feedback.
Let me know if you have any additional questions.
Best Answer