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Versa Lite's clock face disappeared

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‎03-10-2020 17:16 - last edited on ‎03-11-2020 04:16 by Fitbit Moderator

‎03-10-2020 17:16 - last edited on ‎03-11-2020 04:16 by Fitbit Moderator

My clock face disappeared.  I can still get text messages and other notifications. I tried to load a new face but it won’t let me.  Help! Please I need this working. Thanks.

 

 

Moderator edit: updated subject for clarity

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‎03-11-2020 04:15

‎03-11-2020 04:15

@Pphitz1, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa Lite since the clock face disappeared. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please restart your Versa Lite as described in this help article. After this, try another clock face that is developed by Fitbit. Finally, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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