Versa Lite screen constantly flashes and is corrupted

[Rose.mac]

I've had a Fitbit versa lite in the mulberry colour for almost 2 years now with little to no problems and religious use until it died on me once 4 months ago, revived, and now it's acting like it is corrupted. It would only turn on again once I connected it to my computer to try a different power source and I tried a factory reset twice, thinking that it got a bug. It constantly flashes and the screen is illegible with a horizontal bar of white with pixel snow on the bottom even after those attempts. I took video of what it's doing but I can't upload it here.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @Rose.mac, welcome to the Community Forums. I'm sorry to hear about your Versa Lite's screen behavior, I understand where your concern is coming from and how you must be feeling. Thanks for trying to attach a video in your post, please do not worry about it now. 

At this moment, the limits of what we can do for you here on the public community forums for the issue you're experiencing have been reached, so I've contacted our Support Team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions. Note that due to recent events affecting our operations, support options are limited and wait times are longer than usual.