Versa Lite sleep tracking issue

[EricaEccentric]

I searched this issue beforehand and it suggested a reset (x3) was preferable:

But about 4-5 days ago my sleep wasn’t showing up on my dashboard at all. Then a couple days later it would generate with my sleep score there so it was being tracked but just super delayed in transferring over, but now my versa is incorrectly logging my sleep. It’s saying I’m going to bed much later than I am, sleep is missing. And sometimes splitting into two separate sleep sessions. And I am aware of how to edit the log after deleting the second and that the information does transfer into the first session, but it’s nowhere near as detailed as the information that’s given when it tracks as its supposed to. Everything else seems to be registering fine. HR, Steps. So I’m at a loss. Please help. I just bought this watch a little over a week ago. =\

Moderator edit: format

[JuanJoFitbit]

@EricaEccentric, I'm sorry for the late response. However, let me welcome you to our Fitbit forums. I would like to follow up and help you with the sleep tracking issue that your Versa Lite is experiencing. By the way, thank you for troubleshooting this issue before contacting our forums.

I'd like you to try one more workaround that has been helpful for this type of issues. Please try a factory reset. To do so on your device, open the Settings app > About > Factory Reset or Clear User Data. Sync your watch before this in order to avoid losing current data. Finally, monitor your sleep and see if the issue gets fixed.

Keep me posted on the outcome.