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Versa Lite stopped getting notifications

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‎03-04-2021 16:38 - last edited on ‎03-05-2021 13:46 by

‎03-04-2021 16:38 - last edited on ‎03-05-2021 13:46 by

My versa lite has stopped receiving notifications.  I have tried every reset option, uninstalling and reinstalling,  pairing. When I click on the bluetooth icon it says app needed. I have the app, but nothing seems to work. Please help

 

 

Moderator edit: subject for clarity 

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‎03-05-2021 13:46

‎03-05-2021 13:46

Welcome to the Fitbit Community, @NettieWalker73.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling. Sometimes a missing requirement is the cause and I recommend confirming the steps to set up notifications and follow the complete troubleshooting instructions at How do I get notifications from my phone on my Fitbit device? 

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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