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Versa Lite suddenly won’t turn on or charge

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I’ve had a Versa Lite for about a year and while I was wearing it a week ago the screen suddenly turned black/device turned off and now can’t be turned back on. It was about fully charged when this happened but I’ve tried charging it and nothing happens. I still cannot get it to turn on, no matter how long I hold the side button. Any recommendations? 

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Mine has done the exact same thing very frustrating and have had it a year and a half, any recommendations would be nice

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