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Versa Lite syncing issue

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‎02-04-2021 15:03 - last edited on ‎02-05-2021 17:32 by

‎02-04-2021 15:03 - last edited on ‎02-05-2021 17:32 by

I have updated my phones app and also my versa lite, it is still having issues  syncing. It will only sync once or twice a day. The time is not accurate, which is the most annoying  part. 

 

 

Moderator edit: subject for clarity 

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‎02-04-2021 20:50

‎02-04-2021 20:50

Seems like this is a common issue. Possibly due to a recent update, if it was presumably working before the update.

In which case its probably best to inform Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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‎02-05-2021 17:12

In response to Guy_

‎02-05-2021 17:12

Welcome to the Fitbit Community, @Naturegirl2120. It's nice to see you around and thank you for your help, @Guy_.

 

@Naturegirl2120 Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation. Usually a missing requirement is the cause and I recommend confirming the complete troubleshooting instructions to resolve the syncing issue at Why won't my Fitbit device sync? If the watch is still showing the wrong time after syncing, please try the additional troubleshooting tips here. 

 

Hope this helps!

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