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Versa Lite syncing issues

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‎12-08-2019 15:39 - last edited on ‎12-09-2019 14:39 by Moderator Alum

‎12-08-2019 15:39 - last edited on ‎12-09-2019 14:39 by Moderator Alum

I've had the Versa Lite for 2 weeks now and its constantly connects and disconnects to my phone. My phone is a Samsung Galaxy S8. I've tried uninstalling the app and reinstalling. I've made sure that the sync all day option is one and still having this issue. Please help. Other than that, I love the watch. I've had several charges (upgraded to the Charge 2) and finally upgraded to the Versa. Even tried the Samsung active and prefer the Fitbit. Please help me with my connection issue.

 

 

Moderator edit: subject for clarity

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‎12-09-2019 14:40 - last edited on ‎11-07-2025 06:13 by Fitbit Moderator

‎12-09-2019 14:40 - last edited on ‎11-07-2025 06:13 by Fitbit Moderator

Welcome to the Forums, @RJGlass.

I am glad to hear that you are loving your Versa Lite and appreciate all the efforts in trying to fix this syncing issue.

If your watch isn't syncing properly, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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