09-28-2020
	
		
		09:49
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		09-29-2020
	
		
		07:16
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			JuanJoFitbit
		
		
		 
		
		
		
		
		
	
			
		
 
					
				
		
			
    
	
		
		
		09-28-2020
	
		
		09:49
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		09-29-2020
	
		
		07:16
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			JuanJoFitbit
		
		
		 
		
		
		
		
		
	
			
		
I was given a Fitbit Versa Lite for Christmas and recently it started losing battery life faster. Now it won't charge or turn on.
Moderator edit: format
 Best Answer
 Best Answer09-29-2020 07:15
 
					
				
		
 
 
 Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more
                                          Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more 
                              09-29-2020 07:15
Hi @SharrieB, welcome to our Fitbit Community! I'm sorry to hear that your Versa Lite won't charge or start up.
I was able to get in touch with our Support team and wast told that they assisted you via phone and chat. You will hear from them soon.
I'll also be around if any question arises.
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