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Versa Lite won't charge or start up

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I was given a Fitbit Versa Lite for Christmas and recently it started losing battery life faster. Now it won't charge or turn on.

 

 

Moderator edit: format

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Hi @SharrieB, welcome to our Fitbit Community! I'm sorry to hear that your Versa Lite won't charge or start up.

 

I was able to get in touch with our Support team and wast told that they assisted you via phone and chat. You will hear from them soon.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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