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Versa Lite won't set up

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‎06-04-2020 04:39 - last edited on ‎06-22-2020 15:15 by Fitbit Moderator

‎06-04-2020 04:39 - last edited on ‎06-22-2020 15:15 by Fitbit Moderator

I just tried to set up my Versa Lite to both supported and non supported Android and IOS devices. For some reason, the set up takes very long and doesn't complete after hours of waiting. Anyone knows how to fix this? Thanks

 

Moderator Edit: Clarified subject

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‎06-22-2020 15:17 - edited ‎12-29-2023 05:21

‎06-22-2020 15:17 - edited ‎12-29-2023 05:21

Hello there @Shamster_boi, welcome to the Community Forums. Thanks for the details provided in your post and for letting me know you've tried to complete the set up on and Android and iOS device. I'll be glad to help you to set up your Versa Lite. 

I'd recommend taking a look at the help article: Why can't I set up my Fitbit device?

Let me know if you need further assistance, I'll be around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-22-2020 15:17 - edited ‎12-29-2023 05:21

‎06-22-2020 15:17 - edited ‎12-29-2023 05:21

Hello there @Shamster_boi, welcome to the Community Forums. Thanks for the details provided in your post and for letting me know you've tried to complete the set up on and Android and iOS device. I'll be glad to help you to set up your Versa Lite. 

I'd recommend taking a look at the help article: Why can't I set up my Fitbit device?

Let me know if you need further assistance, I'll be around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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