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Versa Lite won't sync and time is wrong

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‎03-25-2021 15:13 - last edited on ‎03-26-2021 07:00 by Fitbit Moderator

‎03-25-2021 15:13 - last edited on ‎03-26-2021 07:00 by Fitbit Moderator

Versa lite has stopped syncing. Reset everything, phone, app, watch. Eventually it worked, but has now stopped again. So time is incorrect. 

 

 

 

Moderator Edit: Clarified subject

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‎03-26-2021 07:03 - edited ‎09-12-2023 09:01

‎03-26-2021 07:03 - edited ‎09-12-2023 09:01

Hi there, @Pershore. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. 

I've seen you got in touch with our Support Team after posting here and they've already helped you with this issue. If you need further assistance, please feel free to reach out to them again by using the reference number you were provided during your chat. 

Maria | Community Moderator, Fitbit


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