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Versa Lite won't update

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‎08-13-2022 06:17 - last edited on ‎08-13-2022 14:57 by Fitbit Moderator

‎08-13-2022 06:17 - last edited on ‎08-13-2022 14:57 by Fitbit Moderator

My Versa Lite had a blank screen this morning. Looked into it & it said it needed updating, well its been updating for over an hour now so I have a feeling it will never say update complete. Anyone else had a problem with it ? Also when asked which model it is Versa Lite does not come up, just Versa 3 which I believe is a different model, am I correct.  I have also had to change my email as I got a warning that I was using the same email for another website which I never use anyway.

 

Update: I will reply to myself. My Versa Lite finally did update itself, only after I turned the bluetooth off on my other devices ( something I read in the thread)

 

Moderator Edit: Clarified subject

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‎08-13-2022 15:02 - edited ‎07-16-2023 03:44

‎08-13-2022 15:02 - edited ‎07-16-2023 03:44

Hi there, @GH_22. Welcome to the Community Forums. I'm glad to hear that you were able to update your Versa Lite at the end. Thanks for sharing the steps that worked for you. 🙂

In you need help in the future with the same topic, please see Why can't I update my Fitbit device? 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-13-2022 15:02 - edited ‎07-16-2023 03:44

‎08-13-2022 15:02 - edited ‎07-16-2023 03:44

Hi there, @GH_22. Welcome to the Community Forums. I'm glad to hear that you were able to update your Versa Lite at the end. Thanks for sharing the steps that worked for you. 🙂

In you need help in the future with the same topic, please see Why can't I update my Fitbit device? 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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