help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Poor Battery Life

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-21-2018 10:16

‎08-21-2018 10:16

I've had my Versa since around March of 2018 and I've loved it but lately I've noticed that the battery life is diminishing.  I read all the forums and turned off All Day Sync, I stopped using the app to track my runs/walks (which sucks because that was the whole purpose of it), I don't connect to music, my Reminders to Move are turned off, I turned off my Always Connected and Keep-Alive widget.  I charged it to 100% on Saturday AM and it died in the middle of the night on Sunday night while I was sleeping.

Best Answer
0 Votes
3 REPLIES 3

‎08-21-2018 11:09

‎08-21-2018 11:09

Are you using one of the default FitBit clock faces or are you using one of the clock faces from the app store?

 

I've personally noticed more battery drainage when using a third-party clock face.  Some are better than others about this.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer

‎08-21-2018 11:15

‎08-21-2018 11:15

I'm having the same issue. Was great in the beginning, now lucky if I get two full days. I have been in touch with customer service and they are sending a replacement.

Best Answer
0 Votes

‎08-21-2018 11:18

In response to Heather-S

‎08-21-2018 11:18

I am using the standard clock face that it came with. 🙂
Best Answer
0 Votes