04-08-2018 06:43
04-08-2018 06:43
Hi I wonder anyone here from Hungary received any shipping information? I ordered mine on March 13th SE Lavender , order status is still shown received.
04-08-2018 16:33
04-08-2018 16:33
@Goobie Welcome to the Fitbit Community.
Your Versa will ship this month, in April! I don't have an exact date for you, but once it has shipped you will receive notification via email with tracking information. Thanks for your patience!
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
04-09-2018 09:20 - edited 04-15-2018 06:39
04-09-2018 09:20 - edited 04-15-2018 06:39
@AlessFitbit wrote:@Goobie Welcome to the Fitbit Community.
Your Versa will ship this month, in April! I don't have an exact date for you, but once it has shipped you will receive notification via email with tracking information. Thanks for your patience!
I was under the impression that I will received it before it actually launch in Apr 16th. It seems like lots of other people out there who ordered it after me have received their watch sooner than me.
04-12-2018 06:57
04-12-2018 06:57
Reply from Fitbit CS
"Hello xxxxx, It will be our pleasure to review your order for a Versa's information and check for any possible details and information regarding its shipping date. Upon review of our records, we managed to locate your order and verified that it is indeed still pending to be shipped. Looking for a reason as to why, we then discovered that there appears to be a delay with the shipping process for our Fitbit Versa in Special Edition Lavender and it could be up to four weeks before orders begin shipping the product, making it possible for it to not ship until after April 16th. Do allow us to apologize for such an inconvenience. We're working as fast as possible to get your order out to you and we'll be sure to send a confirmation email as soon as your product has shipped. For the time being, however, we would like to request you provide us with some more of your time and patience while we do so. Should you have further questions or inquiries in regards to this or any other topics, please do not hesitate in reaching us back as soon as possible. We will be happy to try our best for you while attending and reviewing your requests. Sincerely, Ana CP and the Fitbit Team"
04-15-2018 06:38 - edited 04-15-2018 13:20
04-15-2018 06:38 - edited 04-15-2018 13:20
04-21-2018 05:45
04-21-2018 05:45
Still no sign of Versa delivery. Ordered on March 13th. Status still shows order received.
Can somebody tell me what is going on here please?
Its kind of frústrating to see many others out there received their watches despite ordering it much later than me but Fitbit done nothing to update me.
First i was told it will deliver in end March then 3 to 4 werks after March 13th, now ...........no sign of it yet ?
I am certainly not happy.
04-22-2018 07:09
04-22-2018 07:09
Did your item shipped or still waiting? Anyone receive versa special edition in Europe from Fitbit website store?
04-22-2018 11:52
04-22-2018 11:52
04-25-2018 22:04
04-25-2018 22:04
Same situation as yours...
04-26-2018 03:27
04-26-2018 03:27
Well I cancel the order on fitbit store, and i put order on amazon, last night was on 5% discount so more close to fitbit store listed price. And stock is available. I dont know why fitbit let its customers to wait so long to send their orders. Some people are waiting since 15 March. Its like they take preorders just to have customers standby. Anyhow, amazon already took the money and that means in few hours will be shipped.
04-26-2018 03:29
04-26-2018 03:29
Same here, ordered the charcoal SE from the Netherlands on March 13th.
Got spammed this morning with a generic "Fitbit Versa is here"-email. Not helping Fitbit...
04-26-2018 08:57
04-26-2018 08:57
Received àn email today titled
"Today is the day! Your order has been shipped"
Since i opted for normal delivery (4 working days ), lets wait and see!
I have checked the tracking no provided but no status update yet. Just shown
" xxxxxxxxxxxxx (Not found): No result found for your DHL query. Please try again."
04-26-2018 09:49
04-26-2018 09:49
I am thinking more and more to cancel my order and buy it from Amazon...
04-26-2018 09:51
04-26-2018 09:51
Thinking the same. Frustrating to see some at stores and still not having my pre-ordered one.
05-03-2018 00:05
05-03-2018 00:05
Update : Today is May 3rd and guess what? There's still no sight of Fitbit yet. I Pre Order it on March 13th and been told it will be deliver before end March. Its beginning of May now and still no sight of it.
Fitbit please do something about it ........
Credit card been charged. Shipping advice given since Apr 26th still no sight of it yet.
Anyone pre order and still not received it yet?
05-03-2018 00:14
05-03-2018 00:14
05-03-2018 00:46
05-03-2018 00:46
I received my Versa yesterday.
Pay Pal got charged on the 27th, shipping notification was sent on the 30th.
I hope yours is on it's way!
05-03-2018 01:13
05-03-2018 01:13
05-03-2018 05:48
05-03-2018 05:48
I'm sorry still waiting also..
05-03-2018 07:51
05-03-2018 07:51
I got an email and tracking number, my order shipped