Versa Screen Keeps Switching

[AshleighR01]

Hi there! I have been having trouble with my Versa screen for the past couple of days. The clock face will vibrate and switch back and forth to the setting screen on its own. I have tried turning it on and off, resetting it, changing the clock face, and factory resetting it. Is there anything else that I can do?

[LiliyaFitbit]

Welcome to the Fitbit Community, @AshleighR01. 

I appreciate your participation in the Forums and sharing the details of the difficulty you're experiencing with your Fitbit Versa screen. Thank you for your efforts to resolve the issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our Support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

I'll be around if you need further assistance. 

[Dietz07]

I'm having the same issue is there a fix?

[LiliyaFitbit]

Welcome to the Fitbit Community, @Dietz07.

I appreciate your participation in the Forums and sharing that you're experiencing the same issue. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts. 

If you have any questions, feel free to let me know.

[DaveB44]

Same issue for me - have also tried restarting many times, changing clock face, etc. hope there’s a fix.