help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Screen Wake Settings Reset when Synced

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-02-2018 18:53

‎07-02-2018 18:53

I've been having an issue where I set my Versa to Manual Screen Wake Mode. However, every single time I sync my Versa, the option resets back to Automatic. Does anyone know if this is a bug or if there's a way for the setting to take? I wouldn't think you have to go through your settings every time you sync your watch with your phone to update your Fitbit stats. Shouldn't the settings just stay the way they are?

Best Answer
0 Votes
1 REPLY 1

‎07-02-2018 23:23

‎07-02-2018 23:23

Yes, once set to Manual it should stay there. Have you tried restarting the Versa a few times? If not, give that a try and see if that fixes it. Let us know how you go 

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer