Versa abruptly stopped working

[Beckyblb]

I was at the pool with my kids yesterday, and everything seemed fine while swimming, etc. About 5 hours later my fitbit just abruptly went black, and wouldn't turn on again. Was at about 50% charge at the time. I tried holding down the buttons to reset, but nothing happens. Left it on the charger overnight, and still nothing. The lights on the back are not on or flashing at all. It was in water, but not very deep or submerged for any long period of time. I was mostly standing in the water and splashing around with the kids. Could it have been the heat? It was only around 86 degrees. The back looks like water is trapped, but have worn in pools, ocean, lakes before with no issue. Also, it was working just fine all day after swimming until about 8pm, it just went black.

[Firepit66]

My daughters Fitbit stopped working. When you go to charge it the watch gets warm. The watch just completely black screen can’t turn on? Bought in November 2019. From Argos. I bought two one for each of us

[rseremeth]

This EXACT SAME THING is happening to me right now!  Is it still happening to you?  Found anything that fixes it?  AHH!

[Firepit66]

No I’ve been on you tube but can’t find anything so will take it back to Argos I think. It’s so frustrating. Also you tube say to press 3 buttons but it only has one button so no idea.

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[Carolinejust]

Almost the same thing here. But my Versa suddenly just lose battery at an alarming rate (about 3 hrs from 100%-0%). And now it won't charge at all.

[Beckyblb]

I've put it in a bag of rice to see if I can get some moisture out, but should be water resistant,  so I'm not sure if it's just a goner. I have held the 3 buttons down multiple times to try to reset, but not getting even a little blip of life.

[30011965lkm]

my versa as been playing up today and stopped working 1hour ago 

with 50% charge let after charging it again today

[30011965lkm]

looks like we are all having the same problem today

[Mariëllem]

I have the exact same problem! The screen suddenly became black. Tried to reset it but no luck. There are green lights so it must be working...what happened today? Is it a hack or something???