Versa adding steps while charging

[winnie1280]

Has this problem been corrected?  If so what do I need to do to correct my Versa. If not why not and when is it expected to be corrected?  Thank you

[SteveH]

I believe the problem is ongoing. Keep an eye on the following thread which has the latest updates from fitbit:

https://community.fitbit.com/t5/Versa/Steps-count-increase-while-charging-Fitbit-Versa/td-p/2788038

[AlejandraFitbit]

It's great to see you here @winnie1280 and @SteveH thanks for stopping by.

As our friend mentioned, we are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

Please let me know if there's anything I may do to assist you in the meantime. 

[winnie1280]

Thank you for your response. I am trying to be patient.

[AlejandraFitbit]

Thanks for the understanding @winnie1280 and as mentioned, if you need anything else, do not hesitate to post it.

Catch you later. 

[winnie1280]

😎