Versa adding steps while driving

[SunsetRunner]

So my first day wearing it. I was driving a truck all day today on rough terrain and oh boy did the steps add up ! So apparently any rough movement just adds steps just wondering if this is normal?

Moderator edit: subject for clarity

[Marrrmaduke · Accepted solution]

@SunsetRunner Unfortunately yes. Try changing the Wrist Placement setting in your Account settings to Dominant to make Versa less sensitive. To remove the "ghost" steps from driving you can manually log Driving activity in your Fitbit mobile app (or Dashboard on Fitbit.com) for the time period when you accumulated the steps. 

[AlejandraFitbit]

Welcome to the Forums @SunsetRunner and @Marrrmaduke thanks for stopping by.

As mentioned by our friend, driving and other activities can sometimes cause your tracker to register extra steps. Regardless of activity, you can negate those steps by logging a driving activity on your activity log by doing the following from the Fitbit app:

1. From the Fitbit app dashboard, tap the Exercise tile. This is the tile that says “Track exercise" or shows how many days you've exercised this week.
2. Tap the stopwatch icon.
3. Tap Log or Log Previous.
4. Enter Driving as the exercise type and enter the date, start time, and duration.
5. Tap Add or Log it. Your steps, floors, and calories burned will decrease for the time period you specified.

You can continue this process on all the dates in question to decrease your steps, calories burned, and other activity data.

Let me know if you need anything else. 

[SunsetRunner]

Thanks !

Sent from my iPhone

[Me2021]

I deliver food for a living with no set hours. I bought this Fitbit specifically for the steps! What a JOKE! It is steadily logging hundreds of steps. I just got it today and put it on just before starting g work. Got in my car and see that so far I have logged 524 steps while driving! 

[Stkate]

This driving work around is not working for me anymore.  It has done a few times,  but it seems each week,  when it changes over to start a new week,  I gain 20000 + steps in my sleep.  So annoying, as now I can't get rid of them. I wish fitbit would fix these bugs. These were reported in 2018

[SpazzRose]

I have had the same issue! Every day a 15 minute window logs 13k steps and always displays 14k steps earned ....reached out to fitbit multiple times and they said they cannot help me. Didn't even have my fitbit versa on anymore and logged steps. They cannot and won't fix these bugs. Waste of $200+ on these devices I haven't been able to use my versa 2 almost all year ... got a Samsung smart watch. I use their Galaxy active and can confidently state it's been way way better than fitbit and I have had multiple devices from fitbit and they last about 2 years with the exception of the versa 2. I got at the end of 2020 as the app has been buggy since so cannot really wear it.

[Caelvain]

Any update for this? Or is that BS still the best solution.... remember the exact times you drive daily....

[chuck07]

yea worked yesterday doesn't now. when I click on stopwatch it takes me to a different page I'm sick of this