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Versa & Galaxy Note 10+

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I can't seem to get my fitbit versa to pair with my Note 10+. It also won't pair with my Chromebook laptop. It's very frustrating! Has anyone been able to do it and had it actually work? TIA!

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Hi @amandamwalker  you can't use the Chromebook, as it simply doesn't have the operating system that is compatible with Fitbit. 

here is something a moderator posted about phones being compatible:

"Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. "

Stepping in the U.S.A. since September 2013. Android 14

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