help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa back sensor has come off

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-09-2022 11:21 - last edited on ‎01-10-2022 04:00 by Fitbit Moderator

‎01-09-2022 11:21 - last edited on ‎01-10-2022 04:00 by Fitbit Moderator

The black plastic around the sensor has come off the back of my 2.5 year old versa… can I assume that means it’s dead or can this be fixed? 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎01-09-2022 19:56

‎01-09-2022 19:56

HI @LornaC86  - you can probably glue it back on but never get it wet as it may no longer be waterproof. As long as it works and you can charge it it should be fine otherwise.

Author | ch, passion for improvement.

Best Answer
0 Votes