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Versa battery drain

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‎09-17-2018 02:30

‎09-17-2018 02:30

Hey guys,

 

I got my versa from a store in US and brought it back to India .

It was working fine until last week but now it's battery is draining fast. It's not holding for a full day even after a full charge. I have tried shutdown/reset and other ways suggested on this forum but situation is still the same.

Can you please suggest how can I get in touch with fitbit support here in India? I don't find any relevant information on internet.

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3 REPLIES 3

‎09-17-2018 03:25

‎09-17-2018 03:25

Hi, @Vivek0485, please follow this link.  It it does not automatically take you to the India page, scroll to the bottom, and the bottom right you can select your country from a drop down list.

 

It looks like the phone number is 000 800 050 1057.

 

In the meantime, you should also try giving your Versa a restart.  Please do it 3 times as a single restart does not always work.  Restarting your Fitbit can often solve battery drain issues.

 

I hope this helps!  Welcome to the forums!

 

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer

‎09-17-2018 04:15

In response to Julia_G

‎09-17-2018 04:15

Do you have it connected to anything for notifications? These have been known to cause battery drain.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer

‎09-17-2018 05:13

In response to DramaQueenDiva

‎09-17-2018 05:13

Hey,

Not at all. I have switched all those options which may cause the drain.
I am suspectiyit to be a faulty product. Any idea where can I get it
inspected in India.
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