12-31-2019 14:31
12-31-2019 14:31
My versa is not holding its charge. Charged to 100%. Then within 2 hours battery dead. Should be lasting several days. I updated the software thinking that was the problem, but it's worse. Others having these issues?????
12-31-2019 15:13
12-31-2019 15:13
Hello,
My brother had the same issue with his Fitbit Blaze smartwatch. I think that he overcharged it (left it charging for too long) We contacted the company and since there was a warranty on it, we got a replacement. If you recall charging the battery for a little bit too long, maybe that is the problem. I never had the problem with my smartwatch, though I have heard that people have had the same problem. (It is supposed to last for about 4 days, according to the box) If you don't receive any helpful replies later, I'd recommend contacting the Fitbit company.
Customer service: 1 (877) 623-4997 (Inside US)
Hope for the best
Happy New Year!
12-31-2019 15:34
12-31-2019 15:34
12-31-2019 17:35
12-31-2019 17:35
@SunsetRunner
Please read the thread regarding this firmware update and when it was pushed.
A lot of users are reporting this issue amongst other issues with their Versas after doing this firmware update.
I opted not to do this update after reading all the posts of the issues users started posting soon after the update came out and are still being posted.
01-01-2020 04:27
01-01-2020 04:28
01-01-2020 04:28
Yes, the firmware update in the Versa caused many problems for people.