09-29-2018
13:17
- last edited on
09-30-2018
05:55
by
AlejandraFitbit
09-29-2018
13:17
- last edited on
09-30-2018
05:55
by
AlejandraFitbit
I just received my Versa 1 wk ago, when I received it the battery was about 95% I charged it to a full 100%. Yesterday was the first time I’ve charged it since the battery depleted completely and it’s been about 18 hrs and it’s only at 60%. Thank you!
Moderator edit: subject for clarity
Best Answer09-29-2018 18:51
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09-29-2018 18:51
You are best not to let Lithium ion batteries fully discharge when possible as this will shorten the battery life.
Id suggest you restart your Versa several times and then put it on charge again. I think that will fix it. Let us know how you go
Helen | Western Australia
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Best Answer09-30-2018 05:57
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-30-2018 05:57
Best Answer10-06-2018 17:19
10-06-2018 17:19
Thank you!! This was helped me some, I figured out the issue..
Best Answer