Versa battery drains fast

[SandraMH]

Recently my Versa is draining extremely fast, it will be fully charged and by the end of the day it is at 30%. I do not play any music or get notifications on it, I also have it set to manually turn on. Can anyone help me with this?

Moderator edit: update subject for clarity

[kawaiiko]

First, do a restart on your fitbit at least once.  

Are you tracking anything during the day?

If not, try de-selecting “all Day sync” in your app settings to see if it makes any difference.

Hope this helps.

[JuanJoFitbit]

@SandraMH It's great to see you in our Fitbit Community! I'm sorry to hear that your Versa's battery is draining fast even though you don't have all the features on.

I would like to follow up and would like to know if the issue persists or if it got resolved after following the great workaround that shared @kawaiiko.

In addition, I'd like to share this help article, which contains some tips that help to improve the battery life.

Let us know how it goes! 

[SandraMH]

Hi. No the solutions did not work.i tried what was recommended and it did not work.

[JuanJoFitbit]

@SandraMH I'm sorry for the late response. However, I'd like to thank you for trying the troubleshooting steps mentioned previously.

Since the issue persists, I'll be happy to forward your case to our Support team so they can investigate further and provide a solution.

You will receive an email from them soon.

Let me know if you have any doubts!