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Versa battery dying

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‎12-05-2018 22:48

‎12-05-2018 22:48

Hi,

 

ive had my versa since May. Everything working fine. Past 3 days I’ve had to charge it more than once a day - nothing had changed so no reason why the battery power is suddenly being used up quicker. I have turned off all day sync and don’t have any downloaded apps etc. 

 

I went to sleep last night with approx. 40% battery - woke up and it’s less than 10%. 

 

I still have the receipt - I didn’t buy it direct from fitbit so do I need to go back to the store where I purchased it first? Thanks 

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‎12-06-2018 01:08 - edited ‎12-06-2018 01:09

‎12-06-2018 01:08 - edited ‎12-06-2018 01:09

Try restarting the Versa several times and see if that improves it. If it doesnt I'd  suggest you contact Support and see what they say (link in my signature). There is obviously something wrong.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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