12-13-2018
02:03
- last edited on
11-08-2021
17:28
by
EdsonFitbit
12-13-2018
02:03
- last edited on
11-08-2021
17:28
by
EdsonFitbit
I've had my Versa since near launch (within 2 or 3 months of launch). It has worked great, and I love it to death. However, twice in the past 2 days it has gone from more than 70% charge to completely dead within less than a 10 hour period - once while sleeping, and once while at work (the sleeping at 70% charge to dead, at work from 90% charge to dead (though in this case it was in my cargo-pants pocket, as I work with food and can't keep anything on my wrists)). I can't imagine either of these keeping the screen on for a long enough time to drain the battery (since I've used the device in exactly this way since I bought it, and have had 3-5 days of battery life per-charge), and I haven't made any changes in the past several months to software or general usage that could explain this sudden change.
I do note that during regular use (neither sleeping nor at work), battery usage seems to be reasonably steady - within range of what I've experienced. But dying during either of these activities reduces the usefulness of the device, which makes me quite sad. Any recommendations on troubleshooting or remedies?
Moderator edit: added label
Moderator edit: updated subject for clarity
12-13-2018 05:32
12-13-2018 05:32
I assume you have tried restarting it several times? Ifnit keeps doingnit Id suggest you contact Support (link in my signature)
Helen | Western Australia
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