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Versa battery won't charge

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‎04-28-2020 04:42 - last edited on ‎04-29-2020 19:43 by

‎04-28-2020 04:42 - last edited on ‎04-29-2020 19:43 by

I have used fitbit Versa just 4 months ago now suddenly won't charge and turn on.

any idea please suggest me.

 

 

Moderator edit: subject for clarity

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‎04-29-2020 19:42

‎04-29-2020 19:42

Welcome to the Fitbit Community, @Namuna. 

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa won't charge or turn on. Thank you for your efforts to resolve this, I am here to help. I recommend following our complete troubleshooting steps including a restart from this help article: Why isn't my Fitbit device's battery charging?

 

If possible, try switching to a Fitbit clock face if you're using a third party clock face: How do I change the clock face on my Fitbit device? 

 

Please also check if your watch is updated to the latest firmware: How do I update my Fitbit device?

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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