Versa button isn't working

[Versa03]

Hi, the bottom button on the right side of my Versa isn’t working that’s the shortcut you use to get to your alarms. Tried holding all 3 buttons and restarting but didn’t work any one have a solution?

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you around @Versa03.

Thanks for troubleshooting this by yourself. Regarding your Versa button issue, you may be able to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.

Let me know the outcome. 

[Versa03]

Thanks. I think it’s working now.

Sent from my iPhone

[AlejandraFitbit]

Those are great news @Versa03, I am glad to hear that your Versa is now working properly. If there is anything else we can do for you, do not hesitate to post it.

Keep the stepping up! 

[Versa03]

Thanks for the help

Sent from my iPhone